Get Bank Help Fast – on Twitter!

Posted: January 15th, 2011 | Author: | Filed under: Tips | Tags: , , | No Comments »

If you’re tired of waiting on hold while phoning customer support at your local mega-bank, you may want to try twitter instead.

As this Money Central article points out, more and more credit issuers have taken to using Twitter for more immediate customer support (and a little PR too)! After all, if you can not only solve your customer’s problem but do so in a public forum, it’s a win for all sides as it becomes a bit of positive PR for the company.

Tips for tweeting your case.

Just as there are ways to go about dealing with your creditors that will make the process easier, so there are certain things that will smooth your Twitter experience when tweeting your complaints. Here are a few of them:

  • Be focused. Even though you’re limited to 140 characters, you can still wander from your main point.
  • Use the right tags. For example, if you are expressing a problem with your Bank of America account, you’ll want to include the BofA_Help tag to ensure you’re tweet will be seen in a timely manner.
  • Watch for responses to your tweet. Either check back frequently or use http://www.tweetdeck.com/ to keep an eye on things.

Banking Twitter ids and hashtags.

Here is a list of ids and hashtags for following some of the major banks and credit card issuers.

Ally Bank (formerly GMAC Bank ): @AllyBank

American Express: @AmericanExpress, @AskAmex, @AskAmex_UK, #amex, #americanexpress

Bank of America:@BofA_Help, @BofA_News, #BOFA, #bankofamerica

Capital One:@AskCapitalOne

Chase:@chasebank

Citi:@Citi, @Citi_Forward, @CitiGTS, @CitiCardsCanada, #citi

Discover:@Discover

eTrade: @etradebaby

ING Direct: @INGDIRECT

MasterCard:@mastercard, @MasterCardNews, #mastercard

PNC Bank:@PNCNews

TD Bank (Ameritrade): @Ask_TDBank

UFB Direct: @UFBDirect

USAA:@usaa_help, @usaa

Visa:#visa (No official Twitter handle) -get with it Visa!

Wachovia:@Wachovia, #wachovia

Wells Fargo:@Ask_WellsFargo, @WellsFargo

If you’re just so interested in tweets from banks, brokerages and credit card companies that you can’t get through your day without keeping up, you should head over to BankTwitter. BankTwitter is an aggregator for all the big banking tweets – a one stop shop- if you will.

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Follow @CreditLoan and win $1,000!

Posted: August 3rd, 2009 | Author: | Filed under: Sponsored | Tags: , , , | 2 Comments »

Want to win a quick $1,000?

This is too easy!

For those unfamiliar with Twitter, it’s a social site where members can micro blog (write very short sentences about whatever is on their mind) and “follow” other users to see what’s on their minds.

If you’re already a member of Twitter, then you’re all set (you can skip to the next paragraph). If not, check out Twitter.com and create an account – it could be well worth your effort!

Once you’re on Twitter , just “follow” @creditloan and tweet the message:

“Just entered the CreditLoan Visa Giftcard Giveaway. You can win by following @creditloan and retweeting. http://creditloan.com/twcontest“

According to the contest rules, there will be several winners and the only prize is a $1,000 Visa Gift Card.

The winners will be selected once @creditloan reaches 10,000 followers. Yeah, it’s a gimmick to get a lot of twitter followers, but hey – Twitter is free to register, and following and tweeting take about 15 seconds to do. It could be an easy grand!

CreditLoan.com has been around for over a decade and they offer online application for various types of loans, as well as news and tips related to a broad range of personal finance topics.

All you need to create a twitter account is an email account. You’ll need to think up a unique user name and password too, but that’s really the extent of what you’ll need. It takes about two minutes to do, and only seconds to tweet, so what are you waiting for?

post?slot id=42898&url=http%3A%2F%2Fsocialspark.com%2Fimages%2Fdisclosure badges%2Fdisclosure badge grey Follow @CreditLoan and win $1,000!

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